Shipping times to Contiguous Canada vary depending on your location and selected shipping speed. Destination Country Shipping Time (business days) Contiguous Canada 7-10 Days International Not supported Shipping Rate We offer domestic free shipping within Contiguous Canada and do not ship internationally. Delivery Guarantee We provide a guaranteed delivery promise. If you have not received your order delivery on time, please contact us at Ecomcanada@eureka.ca regarding order issues. Contact Information If you have any questions or comments about this policy, please do not hesitate to contact us at: Phone: 1-888-365-2230 Website: https://www.eureka.com/ca/support/contact-us Email: Ecomcanada@eureka.ca Postal Address EUREKA® Attn: After Sales and Customer Service Management Office Unit 108, 15 Allstate Parkway, Markham, Ontario, L3R 5B4